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Troubleshooting Guide

The keypad will beep if troubles are present. The [#] key will silence the beeping; it will not repair the problem.

 

Step 1: Press [*] 2 to view what the trouble is.

Step 2: The trouble light will flash a light on a specific number to indicate the problem or the screen will display a number.

 

  Use the arrow keys [< >] to scroll, if there is more than one problem present, it will scroll to the other occurring troubles.
  See the following chart to learn more on trouble conditions, causes, and instructions.
troubleshooting-guide

Programming Access Codes

Adding / Deleting Access Codes From The Keypad

 

→ Users need to be added / deleted both manually in your keypad and with Phase 3 Security. You can call in any changes to 403-783-2199, or email admin@phase3security.com.

 

→ If the code you are trying to enter is the duplicate of any existing code already used in the keypad an error tone will sound and the original code you were attempting to change will be restored.

 

→ The system must be disarmed while making changes

 

→ Pressing the [#] key will exit out of programming and return the keypad to the main screen at any time.

 

Keypad Instructions:

 

To Add A New User / Access Code

 

Step 1: [*]

Step 2: [5]

Step 3: [Master Code] – 4 digit code of user 40 / owner / manager

Step 4: [User Number] – 2 digits, ie 01, 02, or 03…. If you are unsure of the user number please contact Phase 3 Security.

Step 5: [new 4 digit access code]

Step 6: [#] [#]

 

            Example: Add user 04 with access code 1234 & mastercode of 5678

            [*] [5] [5678] [04] [1234] [#] [#]

 

To Delete A User / Access Code

 

Step 1: [*] 

Step 2: [5]

Step 3: [Master Code] - 4 digit code of user 40 / owner / manager

Step 4: [User Number] – 2 digits, ie 01, 02, 03….If you are unsure of the user number please contact Phase 3 Security.

Step 5: [*]

Step 6: [#] [#]

 

 

 

To Assign / Remove Partition Access to User / Access Code

programming-access-codes

Step 1: [*] 

Step 2: [5]

Step 3: [Master Code] - 4 digit code of user 40 / owner / manager

Step 4: [98] *** If you hear a triple beep after pressing 9. Press # then press [8] then follow the steps below.

Step 5: [User Number] – 2 digits, ie 01, 02, 03….If you are unsure of the user number please contact Phase 3 Security. The corresponding zone light on the keypad illuminates to indicate which partition(s) the user is assigned to. For example, if zone light 1 is ON, the user is assigned to partition 1. To change the partition assignment, press the number corresponding to the partition.... If you are unsure of the partition number please contact Phase 3 Security. Typically Partition 1 is the House / Office and Partition 2 is the Shop.

Step 6: [#] [#]

Programming the Time & Date

 

→ The time operates on a 24 hour clock.

→ The time will need to be manually reset when the time changes due to daylight savings.

→ The new time may not be displayed for a few minutes afterwards!

 

Keypad Instructions:

 

Step 1: [*]

Step 2: [6]

Step 3: [Master Code] - 4 digit code of user 40/owner/manager

Step 4: [1]

Step 5: [hh:mm:MM:DD:YY]

             [hour / minute / month / day / year]

Step 6: [#] [#]

 

Ex: Set time for 8:05am March 28, 2008 using mastercode of 5678

[*] [6] [5678] [1] [08 05 03 28 08] [#][#] 

 

Ex: Set time for 1:26 pm May 2, 2008 using mastercode of 5678

[*] [6] [5678] [1] [13 26 05 02 08] [#][#]

 

 

programming-the-time-date

Zone Bypassing – Powerseries

 

With an LCD Keypad:

  • The System Must be disarmed prior to proceeding.

  • Press the * Key.

  • Press the 1 Key.

  • Use the > key to scroll to the zone you wish to bypass.

  • Press the * Key on the appropriate zone.

  • A “B” should appear next to the zone when the system is bypassed.

  • Press the # key repeatedly to exit to the home screen (Ready light should appear).

  • System can now be armed with zones bypassed.

  • If armed, the bypass will be removed at next disarming.

  • To remove the bypass on the zone, repeat these instructions.

Zone bypassing system

With an Icon Keypad or LED Keypad: 

  • The System Must be disarmed prior to proceeding.

  • Press the * Key.

  • Press the 1 Key.

  • Enter the two-digit number of the zone that needs to be bypassed.

  • Press the # key repeatedly to exit to the home screen (Ready light should appear).

  • System can now be armed with zones bypassed.

  • If armed, the bypass will be removed at next disarming.

  • To remove the bypass on the zone, enter the two digit code of the zone that needs to be bypassed.

 

led display zone by passing
zone-bypassing--powerseries

Battery Replacement – Powerseries

Click on the picture of your device below and it will direct you to a Youtube video with battery replacement instructions.

WS4945 Door/Window Contact Battery – CR2

WS4945 Door/Window Contact Battery – CR2

WS4916 Smoke Detector Battery – 2 x CR123A

WS4916 Smoke Detector Battery – 2 x CR123A

WLS912 Glassbreak Detector Battery - 2 x CR123A

WLS912 Glassbreak Detector Battery - 2 x CR123A

WS4965 Tri-Zone Door Contact Battery – CR123A

WS4965 Tri-Zone Door Contact Battery – CR123A

DW4975 Slimeline Door Contact Battery – CR2032

DW4975 Slimeline Door Contact Battery – CR2032

WS4904 Motion Sensor Battery – CR123A

WS4904 Motion Sensor   Battery – CR123A

WS4936 Smoke Detector Battery - 3 x AAA Battery

WS4936 Smoke Detector Battery -  3 x AAA Battery

WS4985 Flood Sensor Battery - CR2

WS4985 Flood Sensor      Battery - CR2

WS4938 Keyfob Battery – 2 x CR2025

WS4938 Keyfob

Battery – 2 x CR2025

WS4939 Keyfob Battery – 2 x CR2025

WS4939 Keyfob

Battery – 2 x CR2025

WS4959 Keyfob Battery – CR2025

WS4959 Keyfob

Battery – 2 x CR2025

battery-replacement
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